Shell's solar follow-through not so bright

Solar in Sri LankaThe World Bank and a number of green energy companies have accused Royal Dutch Shell of renegging on honoring warranties for solar power systems in impoverished countries in the developing world.

Although Shell exited the solar business in 2009, critics argue that it has a responsibility to continue with after-sales service and warranty replacements.

The World Bank told The Guardian that about 700 solar systems appear to have failed in Sri Lanka, and that local suppliers were at risk of going out of business. Shell has responded, saying their Shell Solar Sri Lanka business was transferred to Environ Energy, a a third-party purchaser, and that the majority of its solar module manufacturing operation has been transferred to a new owner, Solar World.

Shell Solar.2Environ Energy claims Solar World won’t replace any unless it has the appropriate warranty documents, which Environ claims were destroyed by Shell prior to the transition to Solar World. Shell claims that this was untrue.

And round and round we go, with the consumers and vendors  caught in the middle. Can anyone say “shell game”?


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